Privacy Policy

Hitech Wolf Inc. (“Hitech Wolf”, “we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or services. If you have questions, contact us at [email protected].

We will NEVER sell, rent, trade, or give your personal information to any third party for their marketing or business purposes.

Information We Collect

Voluntary information — provided directly when you contact us, submit a form, or enter a service agreement:

• Name, email address, phone number
• Company name and business address
• Billing information (processed securely by our payment provider)
• Support requests and communications

Automatic information — collected when you visit our website:

• IP address and general geographic location
• Browser type and device identifiers
• Pages visited and time spent on site
• Referring website

How We Use Your Information

• To respond to inquiries and provide IT services
• To send invoices, account notifications, and project updates
• To schedule on-site visits and technical appointments
• To maintain and improve our website
• To send optional marketing communications — only if you have opted in
• To comply with legal obligations

Data Sharing

We share personal information only with essential service vendors required to deliver our services — including payment processors, hosting providers, and email delivery services. All vendors are bound by strict data processing agreements and are required to maintain equivalent data protection standards.

We do not share your information with advertisers, data brokers, or any party for marketing purposes.

Your Rights

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your personal data, subject to legal retention requirements
• Opt-out — Opt out of marketing communications at any time via our Communications Opt-Out page

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to non-discrimination for exercising privacy rights.

Cookie Policy

Our website uses cookies to function properly and to improve your experience.

• Essential cookies — Required for the site to function (session management, security). These are always active.
• Optional cookies — Usage analytics that help us understand how visitors use the site. You can accept or decline via the consent banner.

We do not use advertising cookies or third-party ad-tracking cookies.

Data Security

We implement industry-standard security measures including encryption in transit (TLS/HTTPS) and at rest, firewalls, access controls, and regular security reviews. Access to personal data is restricted to authorized personnel who need it to perform their job functions.

No method of transmission over the internet is 100% secure. If you suspect a security issue involving your data, please contact us immediately at [email protected].

Data Retention

• Client data is retained for the duration of the service relationship plus 7 years for legal and tax compliance purposes
• Inquiry data from prospective clients who did not become clients is retained for 2 years
• Website analytics data is retained for 13 months

Contact Us

For privacy-related questions, requests to access or delete your data, or any other privacy concerns:

• Email: [email protected]
• Phone: (888) 650-5201
• Contact form